Daoismart trust desk
Shipping & Returns Policy
This policy explains how physical goods are prepared, shipped, returned, and refunded after checkout.
Shipping
Physical goods usually dispatch within 2-4 business days after payment confirmation. Delivery windows vary by destination and carrier.
Returns
Unused physical items in original condition may be returned within 30 days of delivery. Contact support before sending an item back.
Digital goods
Digital downloads, courses, and streamed content are generally non-returnable once accessed, except where required by applicable consumer law.
Damaged parcels
If an item arrives damaged, email support with photos of the parcel, product, and order reference so we can review a replacement or refund.